Cancelation Policy

Effective May 1, 2021 - Cancellations within 4 hours or less notice are subject to a $20 charge.

No shows are subject to a $50 charge (or the total charge of the booked appointment if it’s less than $50. If the appointment is over a $50 cost, the appointment is a flat $50 no show charge).

 Life happens. We understand. All guest’s will have a one time free forgiveness fee waived upon a late cancel or a no show.

 We do kindly request 24 hours or more notice for cancellations.

It’s preferred you call us to cancel. If you need to cancel outside of our normal business hours you may do so by sending an email to soswankydeskteam@gmail.com and specify your full name, and date of the appointment you wish to cancel.

Gift Card Return Policy

All gift certificate purchases are non-refundable. Coupons are not valid toward the purchase of gift cards. 

Packages are non-refundable and non-transferrable. Must be used for the services listed in the package.  

Coupon Policy

Coupons are not valid toward the purchase of gift cards.  Coupons may not be combined with any other offer. Limit one per customer.